Who we are
At VRGS – V. R. Ghodke Saraf, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or interact with us online or offline.
Information We Collect
We may collect the following types of information:
Personal Information, Full Name, Contact Number, Email Address, Billing & Shipping Address, Date of Birth / Anniversary (for customer services & offers), Government ID details (if required for high-value purchases as per legal norms), Transaction Information, Purchase history, Payment details, (processed securely via authorized payment gateways), Order details, Technical Information (for website users), IP address, Browser type, Device information, Cookies and browsing behavior.
How We Use Your Information
We use your information to:
Process and fulfill orders, provide invoices and certifications, respond to customer service requests, send order updates, share promotional offers (only if opted-in), improve our products, services, and website experience, and comply with legal and regulatory requirements.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and Personalize content and offers. You can modify your browser settings to decline cookies if preferred.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We do not sell or rent your personal information. We may share information only with: Trusted payment processors, Shipping and logistics partners, Government or regulatory authorities when legally required, Service providers assisting in business operations. All partners are required to maintain confidentiality and security.
How long do we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your personal data only as long as necessary for business, legal, and accounting purposes.
What rights do you have over your data
You have the right to access your personal information, request correction of inaccurate data, request deletion of your information (subject to legal obligations), opt out of promotional communications,
To exercise these rights, contact us at:
📧 Email: vrghodkesaraff@gmail.com
📞 Phone: 8623001770
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Third-Party Links
Our website or social media may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
Policy Updates
VRGS – V. R. Ghodke Saraf reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact:
VRGS – V. R. Ghodke Saraf
Shop: 23/24 776 sadashiv peth, busyland building, kumthekar road, Pune
Email: vrghodkesaraff@gmail.com
Phone: 8623001770